Lynchburg.Net Online Support (Under Construction)
Welcome to our online tech support area. We have archived some of the most common questions and your solutions here. To begin using this resource now, please select the problem you appear to be having by category. Thank you, The Lynchburg.Net Support Staff

Your Dial-Up Connection
Configuring Your Dial-Up Connection (Win95/98)
Configuring Your Dial-Up Connection (Win 3.1/3.11)
Configuring Your Dial-Up Connection (Macintosh)
Configuring Your Dial-Up Connection (Linux)

Can't Establish Dial-Up Connection (Win95/98)
Re-Installing/Installing Dial-Up Networking (Win95/98)
Changing Your Dial-up Number (Win95/98)
Changing Your Dial-up Number (Win 3.1/3.11)

Sending or Receiving E-Mail
Setting up your computer to use e-mail (Outlook Express)
Checking your e-mail settings (Outlook Express)
Checking your e-mail settings (Internet Mail, Win 3.1/3.11)
Checking your e-mail settings (Internet Mail, Win95)
Checking your your e-mail settings (Eudora Light 3.0)
Checking your Netscape Mail settings
I can't get my e-mail (Win95/98)
I can't get my e-mail (Win3.1/3.11)
I can't send e-mail
Someone sent me e-mail and I haven't received it yet.
My e-mail program says it can't find the POP3 server
My e-mail doesn't seem to be making it to my friends at AOL

My Modem
When I try to dial, the error message says no dialtone.
When I go to dial the Internet, the error message says it can't find my modem.
My 56K modem never connects above 28,800 or 31,200. What's wrong? (Win95/98)

Browsing the Web
I log on, but I can't load any web sites.
I can't load one or two specific web sites.
Some sites take several minutes to finish loading.

Publishing My Web Site
I can't find the information on how to set up my personal home page.
Where is the software I need to update my home pages?
When I try to FTP into my directory, it doesn't let me in.
When I try to overwrite existing files in my directory, it tells me I don't have permission.