The America Online MythBuster

Reality:
False

If your e-mail address ends in @aol.com, busy signals can be a way of life. At Lynchburg.Net, we work hard to ensure that there is sufficient line capacity for you to dial in and connect on the first attempt.

While no one in this industry can guarantee that you will never experience a busy signal, we don't expect you to wait fifteen or twenty minutes before finally being able to log on to the Internet. Such occurances are strangers to our service because we believe that no one should have to put up with them.

Myths:

1. Raising charges 20% while reducing your online time is normal.
2. All Internet Providers have poor customer support.
3. Receiving 100+ e-mails a week from strangers is normal.
4. All Internet Access Providers are harder to use than AOL.
5. AOL offers content that can't be had elsewhere.
6. I have to use AOL to chat or e-mail with other AOL members.
7. Experiencing constant busy signals is normal.
8. Wading through 3 to 6 blinking ads before getting online is normal.
9. Censorship is a normal part of using the Internet.
10. Everyone's private and credit card information is open season to anyone without a search warrant.